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If your Question is not answered
below, please call us on 0800 019 6882 and we will
be delighted to help!
What training options are open to me?
We have lots of staff who need training.
Can you help? Certainly. We
would be delighted to assist with a consultation,
either over the phone or with a training advisor.
What if we want to hold a course onsite but we
don't have a suitable room with PCs installed?
Laptops can be provided to
allow any room to be used. We have laptops to hire,
these cost £30 per laptop (plus VAT).
Contact us for more details!
What's
included in the price?
- All day refreshments (if you choose
a scheduled course)
- Full course manual
containing CD with exercise files (CD
available on most of our courses)
- Email support following your course
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Where can I find details about the
content of your courses?
Our courses have outlines available on our
website. You can also
contact us for more information.
What have previous attendees said about your
courses?
We have current testimonials
here.
Contact us if you would like to see copies
of the
originals.
Do you accept ReAct government funding?
Yes, we are happy to deal with ReAct funded
courses
Can I fund attending your courses through
a Career Development Loan?
Yes, you can borrow between £300 and £8000
to help fund your Computer Training
Solutions training courses. The loan
covers 80% of the fees if you are unemployed
or up to 100% if you have been unemployed
for 3 months or more. View
http://www.direct.gov.uk/cdl for more
information
How do you decide if someone is suitable
to attend a certain level of course?
We can help with assessing what level of experience the
delegate currently has and what their needs
are.
Contact us now to ask for more
information.
Where can I find your terms and
conditions?
You can find a copy of them
here
Can you tailor a course just for one
person?
Yes we can, but the cost will be
prohibitive. It is more cost effective
for us to train larger groups.
Can you offer help and advice about any
day to day tasks and how to perform them?
Certainly! With our tailored courses,
we can sit with you and help you to
understand how to apply your new skills.
For example, we have helped clients on
various occasions to automate spreadsheets,
query databases, and set up outlook
contacts.
What times do the courses run?
Our public scheduled courses normally run from 9.30am
to 4.30pm, with short coffee breaks in the
morning and afternoon, plus half an hour for
lunch. If we are coming to you to run
a course we can negotiate different start
and finish times if you prefer.
Do your prices include VAT?
No, VAT must be added to all the prices you
see on our website.
What software training materials do you provide?
With our public courses, you will receive a
high quality manual with a CD including all your exercise
files. Tailored courses
sometimes differ slightly, we will agree
this with you when booking the course.
How many delegates will there be on the
course?
Your course requires a minimum of
2 or 3
delegates to avoid cancellation, and will
have a maximum of 12 delegates (normally 5 or
6). If you would
like to make an enquiry about our Training, fill in
the form below, or call us on 0800 019 6882, or
email us at
sales@computertrainingsolutions.co.uk
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