Frequently Asked Questions

If your Question is not answered below, please call us on 0845 485 1173 and we will be delighted to help!

What training options are open to me?

• Scheduled Courses - Central London, Bristol, Reading, Birmingham and Swindon
• Onsite Training - for larger groups

We have lots of staff who need training. Can you help?

Certainly. We would be delighted to assist with a consultation, either over the phone or with a training advisor.

What if we want to hold a course onsite but we don't have a suitable room with PCs installed?

Laptops can be provided to allow any room to be used. We have laptops to hire, these cost £30 per laptop (plus VAT). Contact us for more details!

What's included in the price?

1. All day refreshments (if you choose a scheduled course)
2. Full course manual containing CD with exercise files (CD available on most of our courses)
3. Email support following your course

Where can I find details about the content of your courses?

Our courses have outlines available on our website. You can also contact us for more information.

What have previous attendees said about your courses?

We have current testimonials here. Contact us if you would like to see copies of the originals.

Do you accept ReAct government funding?

Yes, we are happy to deal with ReAct funded courses

Can I fund attending your courses through a Career Development Loan?

Yes, you can borrow between £300 and £8000 to help fund your Computer Training Solutions training courses. The loan covers 80% of the fees if you are unemployed or up to 100% if you have been unemployed for 3 months or more. View http://www.direct.gov.uk/cdl for more information

How do you decide if someone is suitable to attend a certain level of course?

We can help with assessing what level of experience the delegate currently has and what their needs are. Contact us now to ask for more information.

Where can I find your terms and conditions?

You can find a copy of them here

Can you tailor a course just for one person?

Yes we can, but the cost will be prohibitive. It is more cost effective for us to train larger groups.

Can you offer help and advice about any day to day tasks and how to perform them?

Certainly! With our tailored courses, we can sit with you and help you to understand how to apply your new skills. For example, we have helped clients on various occasions to automate spreadsheets, query databases, and set up outlook contacts.

What times do the courses run?

Our public scheduled courses normally run from 9.30am to 4.30pm, with short coffee breaks in the morning and afternoon, plus half an hour for lunch. If we are coming to you to run a course we can negotiate different start and finish times if you prefer.

Do your prices include VAT?

No, VAT must be added to all the prices you see on our website.

What software training materials do you provide?

With our public courses, you will receive a high quality manual with a CD including all your exercise files. Tailored courses sometimes differ slightly, we will agree this with you when booking the course.

How many delegates will there be on the course?

Your course require just 1 delegate to avoid cancellation (we guarantee to run your course, as long as your invoice has been paid), and will have a maximum of 12 delegates (normally 5 or 6).

If you would like to make an enquiry about our Training, fill in the form below, or call us on 0845 485 1173, or email us at sales@computertrainingsolutions.co.uk